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News Support Tickets (TMS) Student Tech Fee Toggle navigation Home Getting Started Our Services Famcast Help Desk Services iRattler Networking Password Reset Manager Reports Salesforce Servers and Storage Infrastructure Support Tickets Telecommunications Web Services Software Malware Removal Tools Office 365 SPSS Divider Blackboard How To's Apple Support Campus Solutions Content Management System Email Financial Management Human Capital Management Image Now iRattler Mobile Devices Networking Office 365 Password Changes Printing Security Support Ticket System Telecommunications TVs & Gaming Web Services Windows Support Wireless About ITS Office of CIO & AVP Application Development Campus Solutions Center for Public Computing Financial Management Human Capital Management Information Security IT Service Desk Networking Operations Analysis/Image Now Servers and Storage Infrastructure Telecommunications Web Services Separator Excellence in Service Awards Projects Staff Listing COMMITTED TO THE FUTURE IMAGINE THE POSSIBILITIES USER-FOCUSED. RESULTS-DRIVEN. MacOS Catalina READ THIS BEFORE YOU UPGRADE! READ MORE Home Welcome to ITS The Division of Information Technology Services (ITS) is headed by Mr. Ronald Henry, Associate Vice President & Chief Information Officer for Information Technology. The goal of ITS is to provide cost effective, efficient and reliable access to cutting edge Information Technologies of hardware, software, networking, and telephony for the students, faculty, staff and stakeholders of Florida A&M University. Our Mission Our mission is to provide cost effective, efficient and reliable access to cutting edge information technologies of hardware, software, networking, and telephony for the students (present and prospective), faculty, staff and stakeholders of Florida A&M University. Through the use of these information technology resources, ITS is committed to providing support to the University’s programs for instruction, research, student services, financial management and administration. Icon - User FAMU Username Wireless TV's & Gaming Security Got Hacked? iRattler Web Services Passwords Mobile Devices Email Computer Labs Forms & Policies Windows Apple Printing Office Phones IT Service Desk & Support Help Desk: (850) 412-HELP(4357) Email: it@famu.edu Office Hours: Monday - Friday, 8:00 AM - 5:00PM Help Desk: (850) 412-HELP(4357) Email: it@famu.edu Office Hours: Monday - Friday, 8AM - 5PM ITS Phish Bowl & Security Alerts Foreign Cyber Actors Target Home and Office Routers and Networked Devices Worldwide May 29, 2018 May 25, 2018 SUMMARY The FBI recommends any owner of small office and home office routers power cycle (reboot) the devices. Foreign cyber actors have compromised hundreds of thousands of home and office routers and other networked devices worldwide. The actors used VPNFilter malware to target small office and home office routers. The malware is able... Read More ... Account Update March 23, 2018 Please be advised that ITS is aware of an email with the subject line “Account Update” that was delivered to multiple FAMMail users. This email is a phishing scam that seeks to have the user click on a link to activate their account. You should NEVER click on links or reply to emails with your personal information from unknown senders. ITS is... Read More ... Outlook Admin Staff Self-service March 14, 2018 Please be advised that ITS is aware of an email with the subject line “Outlook Admin Staff Self-service” that was delivered to multiple FAMMail users. This email is a phishing scam that seeks to have the user click on a link and log onto your email account. You should NEVER click on links or reply to emails with your personal information from unknown... Read More ... 2018 Outlook/Exchange Users March 12, 2018 Please be advised that ITS is aware of an email with subject line “2018 Outlook/Exchange Users” that was delivered to multiple FAMMail users. This email is a phishing scam that seeks to have the user click on a hyperlink and log onto your Outlook account. You should NEVER click on links or reply to emails with your personal information from... Read More ... System Status Dashboard Map Information Technology Services · 1610 S. Martin Luther King Jr., Blvd. · University Commons Room G126 · Tallahassee, FL 32307 · P: (850) 599-3560 Feedback Suggestions? Please tell us how we can improve our web site! Send Message Home Apple Computer Labs Email Forms & Policies Got Hacked? iRattler Mobile Devices Office Phones Passwords Printing Security Web Services Windows Wireless Software & Hardware Malware Removal Tools Office 365 SPSS Blackboard Getting Started Students Faculty & Staff Alumni Retirees How To's Apple Support Campus Solutions Content Management System Training (Cascade CMS) Content Management System (Legacy CMS) Email Financial Management Human Capital Management Image Now iRattler Mobile Devices Networking Office 365 Password Changes Printing Security Support Ticket System Telecommunications Web Services Windows Support Wireless Our Services Famcast Help Desk Services iRattler Networking Password Reset Manager Reports Salesforce Servers and Storage Infrastructure Support Tickets Telecommunications Web Services About ITS Office of CIO & AVP Application Development Campus Solutions Center for Public Computing Financial Management Human Capital Management Information Security IT Service Desk Networking Operations Analysis/Image Now Servers and Storage Infrastructure Telecommunications Web Services Excellence in Service Awards Projects Staff Listing Software & Hardware Malware Removal Tools Office 365 SPSS Blackboard How To's Apple Support Campus Solutions Content Management System Training (Cascade CMS) Content Management System (Legacy CMS) Email Financial Management Human Capital Management Image Now iRattler Mobile Devices Networking Office 365 Password Changes Printing Security Support Ticket System Telecommunications Web Services Windows Support Wireless About ITS Office of CIO & AVP Application Development Campus Solutions Center for Public Computing Financial Management Human Capital Management Information Security IT Service Desk Networking Operations Analysis/Image Now Servers and Storage Infrastructure Telecommunications Web Services Excellence in Service Awards Projects Staff Listing phone 850.599.3560 email it@famu.edu fax 850.561.2292 Terms of Service Privacy Policy Copyright © 2018 Florida A&M University. All Rights Reserved. × Close Search ITS What are you looking for today? Close × Close Thank You! Thank you! You will receive an email confirmation shortly! Close × Close Win an HP Laptop!! Take the pledge for a chance to win an HP laptop! Work with the enterprise-class EliteBook built to adapt to your needs. The HP EliteBook Revolve 810 transforms to five usage modes all backed by Elite-class durability, performance, security, and manageability for work in the office or on the road. Product Description HP EliteBook Revolve 810 G3 Tablet - 11.6" - Core i7 5600U - 8 GB RAM - 256 GB SSD Mechanical Design Convertible design Operating System Win 8.1 Pro 64-bit Processor Intel Core i7 (5th Gen) 5600U / 2.6 GHz ( 3.2 GHz ) / 4 MB Cache Memory 8 GB DDR3L Storage 256 GB - M.2 SSD Optical Drive No optical drive Display 11.6" LED backlight touchscreen 1366 x 768 / HD Graphics Intel HD Graphics 5500 Networking 802.11n, Bluetooth 4.0 , Gigabit Ethernet Wireless Broadband (WWAN) 4G LTE - no service included Dockable Yes Security Trusted Platform Module (TPM 1.2) Security Chip Dimensions (WxDxH) 11.2 in x 8.3 in x 0.9 in Weight 3.09 lbs Localization English / United States Environmental Standards ENERGY STAR Qualified Manufacturer Warranty 1 year warranty Close...